At Grant Thornton Limited we help businesses and individuals put their financial pieces back together. We truly believe in 'doing it right' and bring the highest level of professional expertise and integrity to our work. With offices in Calgary, Edmonton and Red Deer, our team includes Licensed Insolvency Trustees, Chartered Accountants, financial analysts and insolvency restructuring experts. Our commitment to our clients, debtors, suppliers, employees and strategic partners is to respect and protect the privacy and confidentiality of personal and business information that is entrusted to us in the course of rendering services. No personal, financial or business information is released to a third party without your consent or knowledge.
Collection of information
We will tell you how we intend to use personal information we collect about you and will use it only for those purposes. We will obtain your consent to the collection and use of your personal information, either expressly, or, where appropriate, impliedly. We will only collect the information we need for those purposes of which we have advised you. If we wish to use your information for any other purpose, we will obtain your consent, expressly or impliedly, before we use it.
Information obtained through the use of our website and included in Google Analytics such as demographic, gender or interests will not be disclosed to any third parties. The information is collected for the sole use of improving the advertising, communications and/or providing research information for the use of team members at Grant Thornton Limited or Grant Thornton Limited Limited in Canada only. Visitors can opt out of Google Analytics Advertising Features by following Google’s instructions on this page.
Why we ask for your information
We ask for your information to establish and serve you as our client/debtor or on behalf of our client /debtor or others whose interests we may represent. The information we obtain depends on the nature of the engagement in question, and of our relationship with you. We may require personal information about you in order to fulfill certain statutory obligations, to assist you in fulfilling your own statutory obligations, or to determine your right to participate in an engagement which we have undertaken. We may obtain information about you from many sources, including the following:
Information we receive from you, or which is provided to us on your behalf, on Statements of Affairs, Statements of Income and Expenses, Proofs of Claim, and other forms, such as your name, address, date of birth, telephone number, employer, marital status, number and type of dependents, assets, liabilities, expenses, and income.
Information from third parties about your transactions with them or others, such as your name, address, telephone number, age, credit card usage, insurance coverage, transaction history, account number(s), claims history, level of indebtedness, and asset ownership and usage.
Information from consumer reporting agencies, public records and data collection agencies, such as your obligations with others and your creditworthiness.
Information from credit counselors or other advisors including name, address, telephone number, age, marital status, credit usage, employment history, addictions, social history and other information relating to your solvency, or the solvency of others.
Keeping your information accurate
We will make every reasonable effort to keep your personal information accurate and up to date.
You can help by keeping us informed of any changes in the information, such as a change in address or telephone number. If you find any errors in our information about you, tell us and we will correct the information. We will also convey the corrected information to other parties we may have misinformed. For information that remains in dispute, we will note the dispute in your file.
Retention and Safeguarding
In order to preserve the information for governmental and professional purposes, and to serve you better, we will retain and safeguard your information for as long as we determine is necessary, even if you are no longer a client/debtor. We will use appropriate technologies, and maintain high security standards to ensure the protection of your information.
We understand that in the course of our review of your information, we may become party to personal information that you have collected on your employees, customers, and other relations. We assure you that this information will be kept private and confidential and will not be released to any third party other than as may be required by law, unless consent is obtained.
Prior to or during the course of our engagements we may request that you consent verbally or in writing to the collection and use of personal information. Any such consent will be voluntary on your behalf and may be withdrawn by you at any time. You will be advised if the lack of consent adversely affects the completion of the engagements.
We may use personal and financial information without consent if the consent is implicit in the nature of the services rendered. For example, we obviously need to gather, and provide to tax authorities, certain personal and financial information for the completion of your personal and/or corporate income tax returns.
We may be required to release information to regulatory bodies, governmental authorities, and our professional organizations in certain limited circumstances and if appropriate, we will notify you of the legal or professional requirements, which obligate us to release this Respecting your preference
You may refuse or withdraw consent for us to collect, use or disclose your information and we will record and respect your choices. Certain consequences may flow from such refusal or withdrawal and we will advise you of those, if applicable, at that time. Such a decision must be communicated by you, in writing, to our Chief Privacy Officer, at the address indicated below.
Each of our employees, partners, and contractors are responsible for maintaining the confidentiality of all personal information to which they have access. These individuals are required to sign a confidentiality agreement binding them to this responsibility, which governs their actions, even if they leave or retire from the firm. Employees are required, as a condition of employment, to conform to our policies and procedures for protecting personal information as well as confidential business and financial information.
If you have any questions or comments about our firm's policies and procedures regarding your privacy, we ask that you contact our Privacy Officer:
Grant Thornton Limited
900, 833 - 4th Ave SW
Calgary, AB T2P 3T5
© 2017 Grant Thornton Limited, Licensed Insolvency Trustees. All rights reserved.